Website Terms and Conditions
South Africa | Website-use publication draft
Effective date: 12 October 2026 | Website: https://www.word4word.co.za/
1. Acceptance and scope
These terms govern access to https://www.word4word.co.za/, operated by Word For Word Marketing (Pty) Ltd ('Word For Word', 'we', 'us'). By using the website, you agree to these terms, subject to rights that cannot be excluded by South African law. If you do not agree, please discontinue use.
2. About our services
The website provides information about marketing, digital, social media, content, creative and related agency services. Descriptions, case studies and examples are general information and do not guarantee specific business outcomes or results.
3. Enquiries, proposals and contracts
Submitting an enquiry, requesting a quotation or arranging a consultation does not create a service contract. Project scope, fees, timing, deliverables, approval procedures, payment terms, intellectual property arrangements and cancellation provisions are governed by an accepted written quotation, proposal or service agreement. If there is a conflict concerning paid services, the signed service agreement will prevail to the extent permitted by law.
4. Website information
We endeavour to keep website information accurate and current but cannot guarantee that all material is complete, uninterrupted or error-free. We may change, remove or update content and service descriptions without prior notice. Any advertised price or estimate must be confirmed in a formal quotation.
5. Intellectual property
Unless otherwise indicated, text, artwork, branding, designs, photographs, videos, layouts and other website materials are owned by Word For Word or used with permission. You may view the site and make reasonable personal or internal-business reference copies, but may not commercially reproduce, modify, distribute or exploit materials without prior written permission or another lawful entitlement.
Third-party trademarks, logos and client creative work remain subject to their respective owners' rights and any applicable licence or client agreement.
6. Acceptable use
You must not misuse the site, introduce malicious code, attempt unauthorised access, interfere with operations, submit unlawful or misleading material, infringe others' rights, or systematically scrape and republish content without permission. We may take reasonable measures to protect the site and users.
7. Submissions and enquiries
You are responsible for ensuring that information and materials you submit are accurate and that you have authority to share them. Do not submit confidential client databases or sensitive personal information through general web forms unless we have agreed on a secure channel and appropriate processing terms.
Submitting a brief does not transfer ownership of your underlying materials. Any permission needed to review or respond to the enquiry is limited to that purpose unless separately agreed.
8. External links and social platforms
Links to social media networks and other third-party services are provided for convenience. We do not control those services and their own terms and privacy policies apply. A link does not necessarily constitute an endorsement.
9. Privacy and personal information
Personal information is handled in accordance with our Website Privacy Policy and applicable South African legislation, including POPIA. Please read the separate Privacy Policy before submitting information.
10. Availability and security
We may suspend or alter site functions for maintenance, security or operational reasons. We cannot guarantee continuous availability or freedom from all security risks. You should use appropriate security protections on your own devices.
11. Liability and statutory rights
To the extent permitted by applicable law, Word For Word is not responsible for indirect or consequential loss arising solely from use of this informational website or third-party services. Nothing in these terms excludes liability that cannot lawfully be excluded, limits rights under the Consumer Protection Act where applicable, or excludes responsibility for our gross negligence where such exclusion would be prohibited.
12. Governing law and disputes
South African law governs these website terms. Parties should first attempt to resolve website-related concerns by contacting
13. Changes and severability
We may update these terms by publishing a revised version and an effective date. Any invalid provision will be severed only to the extent required, without affecting the remaining terms. Updates do not retrospectively override existing signed service agreements.
14. Business details
Legal name: Word For Word Marketing (Pty) Ltd. Website: https://www.word4word.co.za/. Email:
Company registration number: 1999/023658/07. Physical address and address for service: 396 Mackenzie Street, Brooklyn, 0181, Pretoria, Gauteng, South Africa. Place of registration and directors/office bearers: Pretoria, Gauteng, South Africa | AM Groenewald, L van Biljon, S Auret.
